Terms of service

Overview

Welcome to RAZEEN. The terms “we”, “us” and “our” refer to RAZEEN.

RAZEEN operates this website (https://razeeen.ae), including all related information, content, features, tools, products and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when you use our Services.

By visiting, interacting with, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access the Services.

Section 1 — Access and Account

By using this website, you confirm you are at least the age of majority in your jurisdiction.

You agree that all information you provide (name, address, payment details, contact information) is accurate and complete.

You are responsible for maintaining the confidentiality of your account and any activity under it. Accounts may not be transferred or sold.

Section 2 — Products

We sell modest fashion products including abayas, scarves, and accessories.

We make every effort to display products accurately. However:

  • Colors may vary due to screen settings
  • Fabric texture may differ slightly
  • Handmade items may have minor variations

We reserve the right to:

  • Modify or discontinue products
  • Limit quantities
  • Refuse orders at our discretion

Section 3 — Orders

Placing an order is an offer to purchase. Orders are only accepted once confirmed by us.

We may cancel or refuse orders for reasons including:

  • Product availability
  • Payment verification
  • Suspicious activity
  • Pricing errors

Orders cannot be guaranteed to be canceled after processing begins.

Returns and exchanges are governed by our Refund Policy.

Products are for personal use only and not for resale unless approved.

Section 4 — Prices and Billing

Prices are listed in AED unless stated otherwise and may change without notice.

Prices do not include:

  • Shipping
  • Customs duties
  • Import taxes (for international customers)

You agree to provide valid payment information and authorize charges for your purchase.

Section 5 — Shipping and Delivery

Delivery times are estimates only.

RAZEEN is not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • Weather or force majeure events

Risk transfers to the customer once the order is handed to the courier.

Section 6 — Intellectual Property

All website content including images, product photos, branding, logo, and designs belong to RAZEEN.

You may not copy, reproduce, resell, or use our content without written permission.

Section 7 — Optional Tools

We may provide third-party tools and integrations. They are provided “as is” and we are not responsible for their performance.

Section 8 — Third-Party Links

We are not responsible for third-party websites linked from our store.

Section 9 — Relationship with Shopify

Our store is powered by Shopify. However, all purchases are made directly with RAZEEN.

You agree Shopify is not responsible for any issues related to orders, products, or transactions with RAZEEN.

Section 10 — Privacy

Your data is handled according to our Privacy Policy available on our website.

Section 11 — Feedback

Any reviews, photos, or feedback you submit may be used by RAZEEN for marketing and promotional purposes without compensation.

Section 12 — Errors and Inaccuracies

We reserve the right to correct errors in pricing, descriptions, or availability and cancel affected orders.

Section 13 — Prohibited Use

You may not use the site for:

  • Illegal activities
  • Fraud
  • Harassment
  • Scraping data
  • Reselling without permission

We may terminate access if violated.

Section 14 — Termination

We may suspend or terminate access at any time without notice if Terms are violated.

Section 15 — Disclaimer of Warranties

All products and services are provided “as is” without warranties unless required by law.

Section 16 — Limitation of Liability

RAZEEN shall not be liable for indirect or consequential damages including loss of profits, delays, or shipping issues.

Section 17 — Indemnification

You agree to indemnify RAZEEN against claims arising from misuse of the Services or violation of these Terms.

Section 18 — Severability

If any provision is unenforceable, the remainder remains valid.

Section 19 — Entire Agreement

These Terms form the entire agreement between you and RAZEEN.

Section 20 — Governing Law

These Terms are governed by the laws of the United Arab Emirates.

Section 21 — Changes to Terms

We may update these Terms at any time. Continued use of the website means acceptance of changes.

Section 22 — Contact

RAZEEN
Dubai, United Arab Emirates
Email: razeen.ad@outlook.com